General Information:

Tickets/Vouchers Information:

• ​The voucher is Open Date and valid to use until 15 April 2025.
• To use: present the ticket printed or digitally before the activity.
• Children under 2 years of age are free of charge and people with disabilities (a valid OKU ID must be presented).
  

Operational Hours:

• Daily at 9.00 AM - 6.00 PM. Last entry at 5.00 PM.
• Closed every Wednesday.

Experience's  Remarks:

• Proof of age will be required when redeeming entries for children and senior citizens.
  
• Please have your hand stamped at the admission turnstiles if you wish to leave the park and return the same day, at no charge. Production of a ticket will not be proof of re-entry.
  
• Priority lane are available on activity site.
• Two parking bays for handicap/O.K.U. visitors are available.
• Handicap/O.K.U. restrooms are available at all restroom locations.
  
• Entopia has a total of 67 parking bays for car and 2 parking bays for coach.
  
• Parking is free of charge but park at your own risk. Handicap parking is available and is located near the turnstiles / beside the ticketing counter.
  
• Car parks are also available opposite Entopia, belonging to Perbadanan Bekalan Air (PBA).
  
• Visitors are encouraged to check the weather forecast before their visits or making ticket purchases. Visitors arriving on a rainy day are encouraged to visit (The Cocoon) indoor section first.
  
• The following are available for use and accessible upon request or with guidance through our Information Counter & Visitor Relations personnel:
  - Restrooms
  - Nursing Rooms
  - Free WiFi Internet Service
  - Umbrellas (only when raining)
  - Sick Bay
  - First Aid Service
  - Travellator & Public Lift Access
  - Restaurants & Snack Bar
  - Souvenir Outlet
  - Surau / Prayer room
• Scan the QR code available at Entrance Foyer for e-copy of park map.
  
• No in-house guiding service is available as visitors are encouraged to participate in all our free Nature Learning Activities conducted at various locations on scheduled times in our park.
  
• Pets and other living things are not allowed in all areas of the park at all times.
  
• Smoking is strictly not allowed in the park and building (gardens and indoor).
  
• Littering is prohibited.
• Visitors shall not disturb any exhibits, animals and insects by any means, including any attempt to handle them unless supervised and allowed by Nature Activity Personnel.
  
• Do not feed any animals or throw any food into the exhibits or animal enclosure.
  
• Leave the wildlife around you, untouched. Plucking of flowers is prohibited.
  
• Catching of live butterflies and collecting of dead specimens are strictly NOT allowed.
  
• Any solicitation or third party selling of any items are prohibited within the premises.
• Taking any of the organisation’s property are prohibited. Anyone caught and recorded through our CCTV will be prosecuted.
• Gambling of any form is prohibited in Entopia.
• Dangerous acts such as climbing the cave rocks or any trees is not allowed.
• No liability or responsibility is accepted by Entopia for any injury, illness, damage, loss, accident, expense, or any other claim arising from involvement of the prohibited activities.
• Adhere to all safety signs in the park.
• Any picnic activity, outside food and drinks are not allowed in the park with the exception of those for infants and special needs.
  
• The following items are prohibited to enter the park:
  - Remote control flying gadgets such as drones, planes, etc.
  - Personal vehicles such as segways, roller blades, roller skates, skateboards, wheeled-shoes, etc.
  - All alcoholic drinks such as beer, wine, whisky, vodka, etc.
  - Weapons and sharp objects of any kind such as knifes, blades, guns, explosives, etc.
  - Fireworks and firecrackers of any kind.

Activity Warnings:

• Children must be accompanied by paying adult/s at all times.